Thanks for not being part of the "nerd herd"....

I was recently congratulated on my ability to leverage my "technology prowess" without draping myself in the mantle of IT superiority with this very humorous and heart-felt compliment. In this age when every person in most industrialized countries are dependent on technology of all types to conduct business, stay connected and get through their daily lives with some level of competency, the roll of the IT professional has moved well beyond the "geek in the server room", with black plastic framed eyeglasses held together with tape, to a more accessible, friendly and customer-oriented facilitator, charged with the task of assuring that technology "works", in whatever capacity the user requires.

This recognition has contributed greatly to the success of the group Geek Squad, whose affiliation with the company Best Buy as their on-call, on-site tech support professionals has set a new standard for the IT geek and their place in the home/small business technology user's arsenal of technology resources. The Geek Squad image, although slightly reminiscent of the quintescential geek, shows younger folks, male and female, bedecked in their chosen "geek uniform" (admittedly spec-ed out to inspire confidence and be unintimidating), but still "cool". Their manner is also the product of specific training...their approach is meant to make them easy to talk to, friendly and cooperative; totally contradictory to what so many people have experienced in IT support experiences of the past.

In my job, I take the "Geek Squad" approach - which is easy for me, because it was not THAT many years ago that I was on the other side of the tech support equation...I also have been able to leverage my skills in a more personal and accessible private venture that I call "Creative Tech Solutions"; offering my help to home folks (mostly people that I already know) with their home and small business technology challenges....the best part? Success for the folks I work with without a lot of pain....IT is looking better every day....hurray for the geek squad...SO LONG, "nerd herd"!

That's it for now....till later, much love to you...

v